Privacy Policy
This is the privacy notice of Bloom with Beth. In this document, "I" or "my" refer to www.bloomwithbeth.co.uk. My registered office is at
of 55 Moat Farm Road, Northolt, Middlesex, UB5 5DS.
Introduction
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This is a notice to inform you of my policy about all information that I record about you. It sets out the conditions under which I may process any information that I collect from you, or that you provide to me. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
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I regret that if there are one or more points below with which you are not happy, your only recourse is to leave my website immediately.
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I take seriously the protection of your privacy and confidentiality. I understand that all visitors to my website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
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I undertake to preserve the confidentiality of all information you provide to me, and hope that you reciprocate.
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My policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
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The law requires me to tell you about your rights and my obligations to you in regards to the processing and control of your personal data. I do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
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Except as set out below, I do not share, or sell, or disclose to a third party, any information collected through my website.
The bases on which we process information about you
The law requires me to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law I will notify you of the change and of any new basis under which I have determined that we can continue to process your information.
1.Information we process because we have a contractual obligation with you
When you create an account on my website, buy a product or service from me, or otherwise agree to my terms and conditions, a contract is formed between you and me.
In order to carry out my obligations under that contract I must process the information you give me. Some of this information may be personal information.
I may use it in order to:
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verify your identity for security purposes
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sell products to you
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provide you with my services
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provide you with suggestions and advice on products, services and how to obtain the most from using my website
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I process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, I may aggregate this information in a general way and use it to provide class information, for example to monitor my performance with respect to a particular service I provide. If I use it for this purpose, you as an individual will not be personally identifiable.
I shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2.Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website or ask me to provide you more information about my business, including job opportunities and my products and services, you provide your consent to me to process information that may be personal information.
Wherever possible, I aim to obtain your explicit consent to process this information, for example, by asking you to agree to my use of cookies.
Sometimes you might give your consent implicitly, such as when you send me a message by e-mail to which you would reasonably expect me to reply.
Except where you have consented to my use of your information for a specific purpose, I will not use your information in any way that would identify you personally. I may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on my website.
If you have given me explicit permission to do so, I may from time to time pass your name and contact information to selected associates whom I consider may provide services or products you would find useful.
I continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing me at bloom@bloomwithbeth.co.uk. However, if you do so, you may not be able to use my website or my services further.
3.Information we process for the purposes of legitimate interests
I may process information on the basis there is a legitimate interest, either to you or to me, of doing so.
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Where I process your information on this basis, I do after having given careful consideration to:
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whether the same objective could be achieved through other means
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whether processing (or not processing) might cause you harm
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whether you would expect me to process your data, and whether you would, in the round, consider it reasonable to do so
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For example, I may process your data on this basis for the purposes of:
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record-keeping for the proper and necessary administration of our organisation or business
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responding to unsolicited communication from you to which I believe you would expect a response
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protecting and asserting the legal rights of any party
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insuring against or obtaining professional advice that is required to manage organisational or business risk
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protecting your interests where I believe I have a duty to do so
4.Information we process because we have a legal obligation
I am subject to the law like everyone else. Sometimes, I must process your information in order to comply with a statutory obligation.
For example, I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
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Specific uses of information you provide to me
5.Information provided on the understanding that it will be shared with a third party
My website may allow you to post information with a view to that information being read, copied, downloaded, or used by other people.
Examples include:
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posting a message our forum
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tagging an image
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clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
I do not specifically use this information except to allow it to be displayed or shared.
Once your information enters the public domain, I have no control over what any individual third party may do with it. I accept no responsibility for their actions at any time.
6.Complaints regarding content on our website
My website is a publishing medium. Anyone may subscribe and then publish information about himself, herself or some other person.
I do not moderate or control what is posted.
If you complain about any of the content on my website, I shall investigate your complaint.
If I feel it is justified or if I believe the law requires me to do so, I shall remove the content while I investigate.
Free speech is a fundamental right, so I have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.
If I think your complaint is vexatious or without any basis, I shall not correspond with you about it.
7.Information relating to your method of payment
Payment information is never taken by me or transferred to me either through my website or otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of Stripe | iZettle | PayPal | or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.
8.Job application and employment
If you send me information in connection with a job application, I may keep it for up to three years in case I decide to contact you at a later date.
If I employ you, I collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, I will keep your file for six years before destroying or deleting it.
9.Sending a message to our support team
When you contact me, whether by telephone, through our website or by e-mail, I collect the data you have given to me in order to reply with the information you need.
I record your request and my reply in order to increase the efficiency of my business / organisation.
I keep personally identifiable information associated with your message, such as your name and email address so as to be able to track my communications with you to provide a high quality service.
10.Complaining
When I receive a complaint, I record all the information you have given to me.
I use that information to resolve your complaint.
If your complaint reasonably requires me to contact some other person, I may decide to give to that other person some of the information contained in your complaint. I do this as infrequently as possible, but it is a matter for my sole discretion as to whether I do give information, and if I do, what that information is.
I may also compile statistics showing information obtained from this source to assess the level of service I provide, but not in a way that could identify you or any other person.
Use of information we collect through automated systems when you visit our website
11.Cookies
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
My website uses cookies. They are placed by software that operates on my servers, and by software operated by third parties whose services I use.
If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of my website.
I use cookies in the following ways:
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to track how you use my website
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to record whether you have seen specific messages I display on our website
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to keep you signed in my site
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to record your answers to surveys and questionnaires on my site while you complete them
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to record the conversation thread during a live chat with my support team
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting my cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of my site, or may otherwise adversely affect your user experience.
Please note that some third party services placing cookies or utilising other tracking technologies through my site may have their own policies regarding how they collect and store information. Such practices are not covered by my Privacy Policy and I do not have any control over them.
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12.Personal identifiers from your browsing activity
Requests by your web browser to my servers for web pages and other content on my website are recorded.
I record information such as your geographical location, your Internet service provider and your IP address. I also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
I use this information in aggregate to assess the popularity of the webpages on our website and how I perform in providing content to you.
If combined with other information I know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Disclosure and sharing of your information
13.Information I obtain from third parties
Although I do not disclose your personal information to any third party (except as set out in this notice), I sometimes receive data that is indirectly made up from your personal information from third parties whose services I use.
No such information is personally identifiable to you.
14.Data may be processed outside the European Union
My company website is built and hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Your data may be maintained, processed and stored by Wix and their authorised affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of their services and/or as may be required by law. Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the personal information of EU Member State residents.
Wix affiliates and service providers that store or process your data on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.Wix.com full privacy policy can be viewed here: https://www.wix.com/about/privacy
15.Access to your personal information
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To obtain a copy of any information of your personal information held by me you may send us a request at bloom@bloomwithbeth.co.uk
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After receiving the request, I will tell you when I expect to provide you with the information, and whether I require any fee for providing it to you.
16.Removal of your information
If you wish me to remove personally identifiable information from my website, you may contact me at bloom@bloomwithbeth.co.uk
This may limit the service I can provide to you.
17.Verification of your information
When I receive any request to access, edit or delete personal identifiable information I shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Other matters
18.Use of site by children
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I do not sell products or provide services for purchase by children, nor do I market to children.
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If you are under 18, you may use my website only with consent from a parent or guardian
19.Encryption of data sent between us
I use Secure Sockets Layer (SSL) certificates to verify my identity to your browser and to encrypt any data you give me.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
20.How you can complain
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If you are not happy with my privacy policy or if have any complaint then you should tell us by email. Our address is bloom@bloomwithbeth.co.uk
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If a dispute is not settled then I hope you will agree to attempt to resolve it by engaging in good faith with me in a process of mediation or arbitration.
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If you are in any way dissatisfied about how I process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/
21.Retention period for personal data
Except as otherwise mentioned in this privacy notice, I keep your personal information only for as long as required by us:
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to provide you with the services you have requested;
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to comply with other law, including for the period demanded by my tax authorities;
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to support a claim or defence in court.
22.Compliance with the law
My privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which I aim to do business. If you think it fails to satisfy the law of your jurisdiction, I should like to hear from you.
However, ultimately it is your choice as to whether you wish to use my website.
23.Review of this privacy policy
I may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on my website on the day you use my website. I advise you to print a copy for your records.
If you have any question regarding my privacy policy, please contact me at bloom@bloomwithbeth.co.uk
Last updated: 13th July 2020